He can take it from here.
Connect actions to your own services. Huck can request work, show progress, and continue the conversation when the result arrives.
- Request accepted
- Work in progress
- Ready to pick up the conversation
YOUR INFORMATION. A LITTLE ARTIFICIAL INTELLIGENCE.At your service, around the clock.
YOUR DATA.
AI ANSWERS.
WITH
RECEIPTS.
I’m Huck. I connect AI to your business’s own information, find what each person is allowed to see, and answer with sources they can inspect.
Your knowledge grounds the answer. Your tests hold the next version to account.
Your assistant doesn’t have to be Huck. Give it your own identity.
“I’m your
huckleberry.”
huckleberry.”
01 Ground it in your data.
02 Respect who’s asking.
03 Test before release.
YOUR DATA IS THE DIFFERENCE
AI needs context.
Yours makes it useful.
This is retrieval-augmented generation (RAG): Huck finds relevant information in your connected sources and gives the AI the context it’s allowed to use. Your policies, orders and customer records become the basis for an answer.
From your information to an answer you can inspect.
AN ILLUSTRATED EXAMPLE- 01 YOUR SOURCE
Keep the facts connected.
Your app sends new or updated records through the API. Add sources in the console, too.
ALICE’S ORDERDelivery: ThursdayRevision 8 · Access: Alice - 02 AUTHORIZED RETRIEVAL
Find the right context.
Huck searches within the information the signed-in person can access.
- Alice’s order
- Company shipping policy
- Other customers’ records excluded
- 03 GROUNDED ANSWER
Give the answer a source.
“Your order is due Thursday. [1]”
[1] Alice’s order · revision 8The AI works from retrieved context. Citations let people inspect which sources informed the answer.
- 04 BEFORE A RELEASE
Make changes earn their place.
Goldens and judges test a candidate prompt against real, authorized context before publication.
Inspect the release checks
BUILT FOR INFORMATION THAT CHANGES
Saved an update? Send it to Huck.
Orders, products, support cases, or your own record types. Send plain text or nested JSON with your fields and lists when your application saves a change. Type, ID and revision keep each source distinct; standard or custom gates define its audience. Related records keep their own access rules.
See the API integrationYOUR APPLICATION → HUCK
POST /api/v1/knowledge- Type / ID
- order / 1042
- Content
- Nested JSON or text
- Revision
- 8
- Gate
- user_id: “4”
For Alice. In your workspace.
Every related record has its own gates.
SAME HUCK. DIFFERENT HATS.
Good with names.
Better with boundaries.
Choose who’s asking. Watch how the available knowledge changes.
Interactive example with fictional data. Your connected workspace uses its own records and rules.
Huck
Howdy, Alice. I can help with company information and your own order. Other customers’ details stay private.
Available sources
- Company shipping policy
- Alice’s order · Juniper Market
Access is enforced by the application before retrieved knowledge reaches the AI.
GOOD ANSWERS NEED MORE THAN A GOOD PROMPT
Change the prompt.
Keep the standard.
A shorter prompt can miss an important detail. A new source can change an answer. Huck gives you a repeatable way to spot regressions before the next version reaches customers.
- Goldens set the expectation.
- Save real questions, the identity asking, expected answers or facts, and which sources should support them.
- Judges check the actual answer.
- Test required facts, forbidden content, citations and when to abstain. Optional model-based rubric judges assess qualities such as relevance and completeness.
- Release evidence stays attached.
- Inspect the answer, retrieved context and judge results. Publishing requires a complete passing run for the current prompt, source revisions, access rules and tests.
EXAMPLE TEST CASE
“When will my order arrive?”
- Who’s asking
- Alice · Juniper Market
- Expected fact
- The delivery day is Thursday.
- Expected source
- Alice’s order, using its current revision.
- Must stay private
- Other customers’ order details.
Same question. Same identity.
A candidate worth checking.
A candidate worth checking.
The answering model gets authorized context. The expected answer goes to the judge, never into the answer prompt.
Citations make answers inspectable. Evaluations measure the cases you define and help catch regressions; they do not guarantee every future answer is correct.
YOUR BRAND GETS THE LAST WORD
Keep the character.
Or bring your own.
Huck is our personality. Your assistant can have a different name, a different greeting, and no cowboy in sight.
Go neutral on any plan. With Ranch and Frontier, add your logo, match your design, choose where chat lives, and remove the Huck credit entirely.
Create an assistant that feels like youI’m your huckleberry. What can I help you find?
When will my order arrive?
Thursday afternoon. I can help with the delivery details, too.
Powered by Huck
Huck’s name, character, and signature welcome.
Your name. Your welcome. Your way.
MORE THAN SMALL TALK
A little charm.
A lot under the hat.
A natural part of your website.
Your own name, welcome, and personality. A corner launcher, an embedded panel, or a full-page assistant. Advanced appearance and placement controls start with Ranch.
ACCESSIBILITY IS PART OF THE JOB
Everyone gets
a seat at the table.
Huck should be useful however someone reads, moves, sees, or navigates. Accessibility is a product requirement, including the chat and control room.
- Keyboard controls and visible focus
- Readable contrast and text that can grow
- Screen-reader labels and clear status updates
- Reduced-motion preferences respected
Designed around WCAG 2.2 AA. Read our accessibility approach.
PICK YOUR PARTNER
An honest day’s work.
A clear monthly price.
Every paid plan includes the API, access gates, prompt versions, and golden tests. Higher plans add room to grow and more ways to make Huck your own.
| What’s included | Trail $49/month | Ranch $199/month | Frontier $599/month |
|---|---|---|---|
| Live AI credits | 2,000 | 10,000 | 35,000 |
| Evaluation credits | 500 | 2,500 | 10,000 |
| Source records | 10,000 | 75,000 | 250,000 |
| Assistant identity | Your name & greeting Character optional | Your name & greeting Character optional | Your name & greeting Character optional |
| Chat appearance | Basic colors | Full look & feel | Full look & feel |
| Chat placement | Standard corner | Corner, inline, full page | All placements & page rules |
| Branding & themes | Small Huck credit | Your logo · no Huck credit | Your logo · no Huck credit Saved theme presets |
Start with a free Sandbox. Larger operation? Enterprise is by arrangement.
Start with the free SandboxWhat does RAG add to a chat assistant?
Retrieval-augmented generation gives the AI relevant context from your own information at answer time. Huck adds per-customer knowledge, per-person access gates, source citations and evaluation tools around that process. Your application can keep sending changes as its records evolve.
Do citations and judges guarantee correct answers?
No. Runtime checks enforce access and validate cited source references; citations let you inspect the evidence. Goldens and judges test answers against your expected facts and criteria before a prompt release. They help you find regressions in the cases you cover. Source quality, test coverage and human review still matter.
How do AI credits work?
One AI credit equals $0.01 of Huck inference usage. Different models and answer lengths use different amounts, so credits are not a fixed message count. Chat and evaluation budgets are separate. Hard caps are the default; overages are off.
Does my assistant have to be called Huck?
No. Every plan lets you choose the assistant’s name and welcome, and turn off the character. Ranch and Frontier add your own logo and full branding removal, so the chat can look and introduce itself entirely as your business.
Where can I put the chat?
Use a corner launcher on Trail. Ranch and Frontier also support a chat panel within your page or a full-page conversation, with size, position and spacing controls. Frontier adds saved presets and rules for which pages show the chat.
What happens when I reach a limit?
Hard caps stop new usage. Access revocation, source deletion and callbacks for work already started remain available. Chat, evaluation and indexing allowances are tracked separately, so a test run cannot spend your live-chat budget.
How do I get started?
Create a free Sandbox, add a source and a test identity, then publish a prompt after it passes your golden tests. The setup guide walks you through embedding the chat. Choose a paid plan when you’re ready. Manage your subscription and payment details securely through Stripe.
A REAL CONVERSATION STARTS HERE
Need a hand?
Have an idea?
Get help with your setup, or tell us what would make Huck more useful to your business.
WHEN YOU NEED A HAND.
You know
who to call.
Make it your own Start free. Choose your own name. Keep your own personality.